Privacy Policy of the Pendragon Society
Effective Date: 12 October 2023
The Pendragon Society (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit pendragonsociety.com, subscribe to our newsletter, participate in competitions, purchase merchandise or publications, or otherwise engage with our services. By using our Website, you consent to this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect:
a. Information You Provide
We collect:
✩Personal identifiers such as name, email address, and username (for newsletter sign-ups, comments, and competitions).
✩Competition data including submissions, biographical details, and any contact information provided.
✩Payment and purchase information such as name, billing address, order details, and limited payment data when purchasing merchandise, anthologies, or digital items.
✩We do not store full card numbers or payment credentials.
✩Payments are securely processed by trusted third-party providers (such as PayPal, Stripe, or PayFast) compliant with PCI-DSS standards.
✩Communications such as messages, feedback, or correspondence you send to us.
b. Automatically Collected Information
✩We may gather IP address, browser type, operating system, referring URLs, pages viewed, and interaction data.
✩We may also collect analytics information through tools such as Google Site Kit or Google Analytics.
✩Cookies and similar technologies may also be used.
c. Information from Third Parties
We may receive data from partners such as analytics providers or social media platforms to help improve engagement and performance.
How We Use Your Information
We use your information to:
✩Operate, maintain, and improve the Website and community features.
✩Deliver newsletters, updates, and marketing materials (with your consent).
✩Administer competitions and distribute prizes.
✩Process and fulfill merchandise and anthology orders.
✩Provide customer support and respond to inquiries.
✩Conduct analytics, performance tracking, and fraud prevention.
✩Comply with legal, tax, and regulatory obligations.
✩We do not sell personal information.
Legal Basis for Processing
Processing is based on:
✩Consent for newsletters, competitions, and cookies.
✩Legitimate interests to analyse performance and maintain services.
✩Contractual necessity to fulfil purchases or prize payments.
✩Legal obligation to meet regulatory and accounting requirements.
How We Share Information
We share information only with:
✩Service providers assisting with hosting, analytics, or communication.
✩Payment processors such as PayPal, Stripe, or PayFast for secure transactions.
✩Fulfilment and logistics partners for merchandise or anthology shipping.
✩Legal authorities when required by law.
✩All partners are bound by confidentiality and data-protection agreements.
Data Retention
We retain data only as long as needed for the purposes described or required by law. You may request deletion of your data by contacting enquiries@pendragonsociety.com
Cookies and Tracking
We use cookies to personalize content, improve navigation, and analyse usage. You may disable cookies in your browser; some features may not function properly.
Your Rights
Depending on jurisdiction, you may:
✩Access, correct, or delete your data.
✩Withdraw consent or unsubscribe from communications.
✩Request data portability.
✩Object to processing for marketing or profiling.
Email enquiries@pendragonsociety.com to exercise these rights.
International Transfers
Data may be processed outside South Africa. We implement safeguards consistent with POPIA, GDPR, and CCPA to ensure adequate protection globally.
Children’s Privacy
We do not knowingly collect information from children under 13. Contact us for immediate deletion if you believe such data exists.
Security
We use encryption, secure hosting, and access controls to protect your information. While no system is infallible, we take all reasonable precautions to prevent unauthorized access.
Links to Other Sites
Our Website may link to third-party pages or stores. We are not responsible for their content or privacy practices. Please review those sites’ policies.
Policy Updates
We may modify this Privacy Policy periodically. Updates will be posted with a new Effective Date. Continued use signifies acceptance of any changes.
Contact Us
The Pendragon Society
Email: enquiries@pendragonsociety.com
Website: pendragonsociety.com